Terms and Conditions
Reservations
Reservations are valid with minimum 20% down payment of the fare and the balance in the car at the end of service.
Payments
Payments by credit card: 5% surcharge. Payments will be made at the destination, via mobile POS, or in advance using the international circuit PayPal.
You confirm that the payment details you provide to us for the purpose of booking a service are correct, that the credit or debit card which you use is your own and that there are sufficient funds or credit facilities to cover the cost of the service.
If you choose to pay the driver, please ensure that you have the correct amount available, in local currency, unless otherwise stated in your booking voucher.
EXPECTATIONS AND BREAKS INCLUDED IN THE PRICE
15 minute wait for the flight from landing airport, that since your plane lands at the airport.
10 minute wait of the arrangement if the setting takes place at an address.
N.B .: After the waiting time included in the price, for every 15 minutes of extra waiting, there is a surcharge of CHF 10 CHF in cash or CHF 11 by credit card or bank transfer. The stops in the service area are included in the price with a maximum of 15 minutes.
For every 15 minutes of extra stop requested by the customer, there is an additional fee of CHF 10 or CHF 11 in cash by credit card or bank transfer.
User Agreement governing the use of the Taxi Transfer Swiss website
When placing a booking you undertake to us that all the details you have supplied are correct, including passenger name, dates, pick up information and credit or debit card details.
If there are changes to the details supplied, it will be your responsibility to contact us and request changes.
We will put our best endeavours to find and rectify any errors and omission as quickly as possible.
Use of our website content by third parties for any purpose other than booking transfers is prohibited, including the modification, subsequent publication and total or partial reproduction or representation of the same without the express consent of Taxi Transfer Swiss.
Cancellations
Changes or cancellation to your reservation must be submitted via e-mail.
You can make changes to your reservation 24 hours before the pick-up or arrival time.After this period should contact us by telephone.
Waiting Times, Contact Procedure and No-show Transfers
At the time of the transfer, the driver will wait at the agreed airport pick-up point for a maximum of 15 minutes from the time of flight arrival. The free waiting time from any other point shall be restricted to 10 minutes after the agreed time.
In the unlikely event that you cannot locate the driver at the meeting point, or if you are delayed in customs, immigration, baggage collection or lost luggage, it is the passenger(s) responsibility to call the emergency number provided in the booking confirmation email to make contact with the driver.
If the passenger(s) fail to call the emergency contact number within 15 minutes of the actual landing time for airport collections, and within 10 minutes for non-airport collections, and as such the service provider is not made aware of the problem, the service will be considered a no-show and you accept to pay the full cost of the booked service.
Delayed Flights
Your flight will be monitored for delays by the local dispatch office and in the case that your flight is delayed your reservation will be automatically updated to the arrival time of the flight. If the arrival flight is delayed for more than three hours and/or if there is no information provided by the airline about the new arrival time of the flight, we not guarantee that there will be a driver and vehicle available at the actual arrival time of the flight.
Luggage
Please inform us at the time of booking if you wish to travel with excess baggage. This is to ensure that the vehicle provided can accommodate you. The passenger(s) shall be liable for all expenses incurred should additional vehicles be required to transport non-declared excess or oversized luggage.
Special Requests, Trip Time and Vehicles
During the booking process you may request extra services. However we cannot guarantee that they will be met and we will have no liability to you if they are not. Child / baby seats will be provided if requested whenever possible, however there may be rare instances when such seats are unable to be provided due to unforeseen last minute vehicle substitution, for example. Please note that we do not guarantee that the seats provided will be perfect fit for your child.
The distance and trip time provided are for planning purposes only. You may find that construction projects, traffic, weather, or other events may cause conditions to differ from the information published and you should plan your trip accordingly.
Force Majeure
We cannot be held liable for delays, changes or cancellation of service due to force majeure, or to other circumstances that are unforeseeable or beyond the service provider control, such as accidents suffered by third parties on the transfer route, police checkpoints, acts of terrorism, extreme weather conditions etc.
Terms and Conditions
Reservations
Reservations are valid with minimum 20% down payment of the fare and the balance in the car at the end of service.
Payments
Payments by credit card: 5% surcharge. Payments will be made at the destination, via mobile POS, or in advance using the international circuit PayPal.
You confirm that the payment details you provide to us for the purpose of booking a service are correct, that the credit or debit card which you use is your own and that there are sufficient funds or credit facilities to cover the cost of the service.
If you choose to pay the driver, please ensure that you have the correct amount available, in local currency, unless otherwise stated in your booking voucher.
EXPECTATIONS AND BREAKS INCLUDED IN THE PRICE
15 minute wait for the flight from landing airport, that since your plane lands at the airport.
10 minute wait of the arrangement if the setting takes place at an address.
N.B .: After the waiting time included in the price, for every 15 minutes of extra waiting, there is a surcharge of CHF 10 CHF in cash or CHF 11 by credit card or bank transfer. The stops in the service area are included in the price with a maximum of 15 minutes.
For every 15 minutes of extra stop requested by the customer, there is an additional fee of CHF 10 or CHF 11 in cash by credit card or bank transfer.
User Agreement governing the use of the Taxi Transfer Swiss website
When placing a booking you undertake to us that all the details you have supplied are correct, including passenger name, dates, pick up information and credit or debit card details.
If there are changes to the details supplied, it will be your responsibility to contact us and request changes.
We will put our best endeavours to find and rectify any errors and omission as quickly as possible.
Use of our website content by third parties for any purpose other than booking transfers is prohibited, including the modification, subsequent publication and total or partial reproduction or representation of the same without the express consent of Taxi Transfer Swiss.
Cancellations
Changes or cancellation to your reservation must be submitted via e-mail.
You can make changes to your reservation 24 hours before the pick-up or arrival time.After this period should contact us by telephone.
Waiting Times, Contact Procedure and No-show Transfers
At the time of the transfer, the driver will wait at the agreed airport pick-up point for a maximum of 15 minutes from the time of flight arrival. The free waiting time from any other point shall be restricted to 10 minutes after the agreed time.
In the unlikely event that you cannot locate the driver at the meeting point, or if you are delayed in customs, immigration, baggage collection or lost luggage, it is the passenger(s) responsibility to call the emergency number provided in the booking confirmation email to make contact with the driver.
If the passenger(s) fail to call the emergency contact number within 15 minutes of the actual landing time for airport collections, and within 10 minutes for non-airport collections, and as such the service provider is not made aware of the problem, the service will be considered a no-show and you accept to pay the full cost of the booked service.
Delayed Flights
Your flight will be monitored for delays by the local dispatch office and in the case that your flight is delayed your reservation will be automatically updated to the arrival time of the flight. If the arrival flight is delayed for more than three hours and/or if there is no information provided by the airline about the new arrival time of the flight, we not guarantee that there will be a driver and vehicle available at the actual arrival time of the flight.
Luggage
Please inform us at the time of booking if you wish to travel with excess baggage. This is to ensure that the vehicle provided can accommodate you. The passenger(s) shall be liable for all expenses incurred should additional vehicles be required to transport non-declared excess or oversized luggage.
Special Requests, Trip Time and Vehicles
During the booking process you may request extra services. However we cannot guarantee that they will be met and we will have no liability to you if they are not. Child / baby seats will be provided if requested whenever possible, however there may be rare instances when such seats are unable to be provided due to unforeseen last minute vehicle substitution, for example. Please note that we do not guarantee that the seats provided will be perfect fit for your child.
The distance and trip time provided are for planning purposes only. You may find that construction projects, traffic, weather, or other events may cause conditions to differ from the information published and you should plan your trip accordingly.
Force Majeure
We cannot be held liable for delays, changes or cancellation of service due to force majeure, or to other circumstances that are unforeseeable or beyond the service provider control, such as accidents suffered by third parties on the transfer route, police checkpoints, acts of terrorism, extreme weather conditions etc.
